Your Data Rights (GDPR)

We respect your privacy and are committed to protecting your personal data. Learn about your rights under the General Data Protection Regulation (GDPR).

What is GDPR?

The General Data Protection Regulation (GDPR) is a comprehensive privacy law that gives individuals in the European Union (and beyond) control over their personal data. At waiframe, we comply with GDPR requirements regardless of where you are located because we believe everyone deserves strong privacy protection.

GDPR grants you several important rights regarding your personal data. We've made it easy for you to exercise these rights through our platform and support channels.

Your Data Rights Under GDPR

Right to Access

You have the right to know what personal data we process about you and receive a copy of it.

Request a copy of your data

Right to Rectification

You can ask us to correct any inaccurate or incomplete personal data we hold about you.

Update your information in settings

Right to Erasure

You can request that we delete your personal data under certain circumstances.

Request account deletion

Right to Data Portability

You can request your data in a structured, machine-readable format to transfer to another service.

Export your data

Right to Restrict Processing

You can limit how we process your personal data under certain circumstances.

Contact us to discuss restrictions

How to Exercise Your Rights

Data Export (Account Settings)

You can export all your data directly from your account settings. This includes your wireframes, projects, and account information in JSON format.

Go to Data Settings

Contact Our Data Protection Officer

For any data protection requests or questions, contact our Data Protection Officer directly. We typically respond within 30 days as required by GDPR.

Email: dpo@waiframe.com

General Support: privacy@waiframe.com

What Data We Process

Account Data

  • • Name and email
  • • Account preferences
  • • Subscription status

Project Data

  • • Wireframes and projects
  • • Revision history
  • • AI prompts and responses

Usage Data

  • • Feature usage analytics
  • • Performance metrics
  • • Error logs (anonymized)

Legal Basis for Processing

Contractual Necessity

We process your data to provide the waiframe service as outlined in our Terms of Service.

Legitimate Interests

We may process data for service improvement, security, and business analytics where it doesn't override your privacy rights.

Consent

For marketing communications and non-essential cookies, we rely on your explicit consent.

Legal Obligation

We may process data to comply with legal requirements, such as tax obligations or law enforcement requests.

Our Commitment

We are committed to protecting your privacy and responding to your requests promptly.

30 Days
Maximum response time for GDPR requests
24/7
Data security monitoring
EU
Representative available for EU residents

Questions or Complaints?

Contact Us

If you have any questions about your data rights or want to make a request, contact us:

Data Protection Officer: dpo@waiframe.com

Privacy Team: privacy@waiframe.com

General Support: support@waiframe.com

Supervisory Authority

You also have the right to lodge a complaint with your local data protection supervisory authority:

For EU residents, find your local authority at:

European Data Protection Board